Airline & Terminal News

 

WestJet welcomes back Rossen Dimitrov

Former Director of Inflight Services, Dimitrov will return to WestJet as Chief Guest Experience Officer effective May 15, and will be responsible for the airline's Inflight, Catering, Contact Centre, Onboard Product Development and Guest Experience teams

WestJet appoints Bob Cummings to lead ultra-low-cost airline

As the Executive Vice President for the yet-to-be-named ULCC, Cummings will have accountability for all aspects of the new venture, including planning, branding, pricing, product development and operationalization

Latest IdeaWorksCompany report sites best of airline websites

The latest report from Wisconsin based IdeaWorksCompany reviewed the websites of airlines and details what the company sees as good practices regarding booking paths ─ and also what airlines should avoid.